Since all pieces are pre-order and of high-quality, the following items are final and may not be returned or exchanged.
However, for pieces that are P6,000 and above, there is a free one time alteration. The client may go to the shop so our alter then we can ship it back to the client 5 to 7 days after. Shipping costs will be free of charge.
We only allow one time alteration, no returns or refunds will be accepted once order has been paid for.
To have an item exchanged, please email us: chynnamamawalatelier@gmail.com
We have a no return, no exchange policy for international orders.